By purchasing products from the ProForma 3D Printing store you agree to the following published Terms and Conditions

All products are shipped ex works. 

Filaments:

Our filaments are designed to work on conventional FDM printers that use a heated print bed. Filament reels that have been opened are not returnable. 

Software Products:

The software is offered "as is" for the versions of the MS Windows and Mac operating systems specified. Be sure your operating system is supported before purchasing and to select the appropriate OS version (Mac or Windows).

There are no refunds offered for software products that have been downloaded and/or received via other forms of delivery.

We offer basic installation support only without a service agreement, for service agreements click here.Some files may be impossible to repair. For basic installation support contact us at esupport@avante-technology.com

Product Exchanges:

if you have mistakenly ordered the wrong product or product version and wish to exchange it for the correct one, please contact us at info@avante-technology.com.